2013
BS Tourism Major in BSHM
University of Legazpi
More Info About Me
Experienced administrative assistant with training of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information, email and chat/ back office.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
Css Corp. (Movate)
(Operations Analyst)
Tech Admin/Back office - assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, email updates with clients regarding device/account and similar contents
2019
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2020
Teletech
(Tech Support)
Resolves users problems with computer software thru calls, fields support calls, chat, email, and/or other communication from users with inquiries regarding, connectivity, printing, and similar concerns.
2016
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2017
Sutherland
(Customer Service Representative / Sales)
Assisting customer(s) with their order online (flower arrangement/bouquets) tracking and logistics with upselling add-ons.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.