Bachelor of Arts in English
AMA Online Education
I've been working as an English tutor for more than 6 years, As an ESL, I have been making lesson plans for my classes. I'm knowledgeable in using MS Office, particularly Microsoft Word and PowerPoint. I sometimes use Canva to create fun and interactive materials for my students. I've also worked as a Customer Service Representative on Amazon under the retail account for 6 months.
In addition, I've worked as a Notetaker. I was tasked to provide detailed notes to my clients. I can proudly say that I'm passionate about my job and always willing to learn. Efficient in handling tasks, managing (customers/clients), and meeting expectations. Effectively works in various and changing situations.
I am a fast learner, keen on details, and organized. I would appreciate it if you could definitely rely on me to do the task diligently as expected. I work with less supervision and working efficiently and effectively is what I always aim at. I'm confident in my ability to put success into what I have in mind because I'm passionate about what I do.
AMA Online Education
-Delivered accurate and timely notetaking documentation
-Transcribed audio/visual recordings into written formats
-Read back sections beforehand to ensure accuracy
-Utilized multimedia tools such as Context to produce quality documents
-Monitored notes and adjustments before signing off on the final copy
-Provided prompt and courteous customer service.
-Handled customer inquiries and resolved complaints.
-Increased customer satisfaction and retention.
-Created and maintained positive customer relationships.
-Assisted customers with product selection, placing orders, and payment methods.
-Developed and implemented successful lesson plans tailored to students’ language levels.
-Instructed the ESL class using a variety of teaching methods, including lessons, role-playing, and discussions.
-Assessed students' language proficiency through in-class tests and exams, and provided feedback on areas for improvement.
-Led students in interactive and engaging activities, such as drama, songs, and games, to help them retain the language and foster interest.
-Created a supportive classroom environment to nurture the development of English language skills.
-Researching Profitable Products from various websites
-Understanding and executing guidelines for product researching
-Creation of Daily Product Sourcing Plan/StrategyAnalyzing and evaluating online suppliers and their product categories/product range, in line with the company’s profit and sales targets as well as budget
-Track and analyze trends in products consumption
Research profitable products from various websites and evaluate suppliers in the company’s profit and sales targets.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Initiate outbound outreach efforts, such as cold calling or email outreach, to reach potential leads