2020
Bachelor of Arts in English
AMA Online Education
More Info About Me
I've been working as an English tutor for more than 6 years, As an ESL, I have been making lesson plans for my classes. I'm knowledgeable in using MS Office, particularly Microsoft Word and PowerPoint. I sometimes use Canva to create fun and interactive materials for my students. I've also worked as a Customer Service Representative on Amazon under the retail account for 6 months.
In addition, I've worked as a Notetaker. I was tasked to provide detailed notes to my clients. I can proudly say that I'm passionate about my job and always willing to learn. Efficient in handling tasks, managing (customers/clients), and meeting expectations. Effectively works in various and changing situations.
I am a fast learner, keen on details, and organized. I would appreciate it if you could definitely rely on me to do the task diligently as expected. I work with less supervision and working efficiently and effectively is what I always aim at. I'm confident in my ability to put success into what I have in mind because I'm passionate about what I do.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
January 2021
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May 2021
Beehive Support Services Inc.
(Recorded Notetaker)
-Delivered accurate and timely notetaking documentation
-Transcribed audio/visual recordings into written formats
-Read back sections beforehand to ensure accuracy
-Utilized multimedia tools such as Context to produce quality documents
-Monitored notes and adjustments before signing off on the final copy
September 2020
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March 2021
Concentrix
(Customer Service Representative)
-Provided prompt and courteous customer service.
-Handled customer inquiries and resolved complaints.
-Increased customer satisfaction and retention.
-Created and maintained positive customer relationships.
-Assisted customers with product selection, placing orders, and payment methods.
May 2016
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March 2020
Innoven Incorporated
(ESL Teacher)
-Developed and implemented successful lesson plans tailored to students’ language levels.
-Instructed the ESL class using a variety of teaching methods, including lessons, role-playing, and discussions.
-Assessed students' language proficiency through in-class tests and exams, and provided feedback on areas for improvement.
-Led students in interactive and engaging activities, such as drama, songs, and games, to help them retain the language and foster interest.
-Created a supportive classroom environment to nurture the development of English language skills.
July 23, 2023
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August 06, 2023
Amazon Pro Training
(Amazon Product Research)
-Researching Profitable Products from various websites
-Understanding and executing guidelines for product researching
-Creation of Daily Product Sourcing Plan/StrategyAnalyzing and evaluating online suppliers and their product categories/product range, in line with the company’s profit and sales targets as well as budget
-Track and analyze trends in products consumption
My Services
Amazon Product Research
Research profitable products from various websites and evaluate suppliers in the company’s profit and sales targets.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Initiate outbound outreach efforts, such as cold calling or email outreach, to reach potential leads