Institute of Tourism and Hospitality Management
Far Eastern University
Hello there!
I am Rosemarie Anne S. Concepcion, “Ro” for short. I am a 24 years old virtual freelancer in Manila, Philippines. I am a highly driven individual as I am dedicated in my professional growth. I’m an experienced Virtual Assistant with a background in Tourism and Hospitality Management. I bring a well-rounded skill set built on customer service, client relations, marketing, travel coordination, and administrative support. Through the years, I’ve built my career supporting professionals and businesses through reliable, detail-oriented administrative work. I’ve worked extensively in the real estate industry, providing support to agents by managing emails and calendars, scheduling and posting listings on platforms like OneKeyMLS Matrix and StreetEasy, and conducting cold calls and follow-ups with newly licensed agents. I’ve managed email and calendar systems, organized high volumes of digital documents, performed data entry, manual lead generation, verification, and CRM updates through tools like HubSpot, Monday.com, KW Command, and Google Voice.
In addition to my real estate background, I’ve served as an Executive Assistant in a luxury watch retail setting—where organization, confidentiality, and high-level support were essential. In this experience, I have also assisted in inventory management and front desk operations. I also bring strong marketing and design skills, having created promotional materials, brochures, and social content using Canva. With hands-on experience in appointment setting, lead generation, and digital organization, I pride myself on being tech-savvy, detail-oriented, and proactive. I’m excited about the opportunity to bring my diverse skills and consistent support to your team in a long-term, meaningful role.
As your dedicated virtual partner, I am here to understand your goals and to adapt to your needs by providing virtual assistance to your business. In ensuring you have the right resources and virtual support, I am pleased to inform you I have the right skill set tailored to what you are looking for. I am here to help you manage your works and tasks and become an extension of your virtual team.
Let's work together! Contact me today so we can discuss how can I be of assistance to your needs. I look forward to partnering with you soon.
Far Eastern University
Provide high level administrative support to the executive team; managing social media, doing content creation, calendars, scheduling meetings, inventory management, managing front desk operations and also assisted the executive with ad hoc tasks.
Managed a variety of administrative tasks, including scheduling appointments, organizing files, preparation of marketing materials and presentations, and conducted cold calling to potential clients in the real estate market.
Actively participated in organizing and executing MICE events, gaining valuable insights in customer service, logistics coordination, managing schedules and team work collaboration.
Provided excellent customer service in a high-traffic environment. Managed cash register operations, accurately processing transactions and handling cash with attention to detail.
Completed a comprehensive training program focused on the essential skills and tools required for effective virtual assistance, including time management, communication, and organizational strategies.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.