2022
Bachelor of Arts Major in Sociology
Polytechnic University of the Philippines
More Info About Me
I am 22 years old, graduated bachelor of arts in Sociology Cum Laude at Polytechnic University of the Philippines. I have the proficiency in following skills:
• Customer service Skills,
• Social media management Skills
• Virtual Assistance Skills
• Basic Graphic Design Skills
• Human Resource
• Transcribing
• Microsoft Office and Google Suite
• Chat & Email Support
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
MODELING STUDIO LLC
(Supervisor in Customer Support Team)
-Managing Workflow
-Training new Hires
-Reporting to Senior Management on day-to-day progress.
-Evaluating performance and providing feedback
2021
-
2021
DJMG CJ AMDRAC DATA PROCESSING SERVICES
(Customer Service Representative)
- Utilizing various client-based tools and applications for customer management and servicing
- Provides quality services and prompt response to costumer's queries
- Assuring smooth transactions by making follow-up calls, and emails
2020
-
2021
CYBERTEA BASISTA BRANCH
(Social Media Manager)
- Responsible for responding to comments, compiling campaigns, and creating content
- Provide the company with the guidance needed to enhance its online presence.
- Assisting customers in completing transactions smoothly
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.