2004
Bachelor of Science in Psychology
Davao Doctors College, Philippines
I'm Lily your VA - Let's slay that to-do list!
Hi there! I'm excited to help you out today! My experience in medical sales and customer service, combined with my expertise in data entry and coding skills, ensures highly effective and accurate virtual assistance. I'm a collaborative and adaptable professional with a diverse background, ready to contribute my skills and enthusiasm to your team. I'm driven by a desire to help others, and I approach every task with energy and care, from complex problem-solving to everyday support."
How can I help?
• Administrative Support | Admin Management
• Data Entry Specialist | Data Encoder
• Research
• Lead Generation
• Social Media Management
• General Virtual Assistant
• Customer Experience
• People Management
• Calendar Management
• Travel Management
• Meeting Management
Tools I use:
Office and Productivity Workspace
• Microsoft Office
• Google Workspace
Customer Service Tools
• Calendly
Project Management Collaboration Tools
• Asana
Communication Tools
• Zoom
• Skype
• WhatsApp
• Telegram
Cloud Storage
• Google Drive
Let me take care of the behind-the-scenes details, so you can concentrate on strategic goals.
Shall we start?
My Skills and Competencies
Canva
Customer Service
Google Suite
MS Office
People Management
Time Management
Attention to details
Leadership
Negotiation
Self Motivation
Empathy
Data Entry
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
TRANSMEDIC INC.
(SENIOR CLINICAL AND PRODUCT SPECIALIST)
Successfully sold medical equipment to hospitals, providing product demonstrations, training, and building strong relationship with medical professionals. Closed deals and exceeding quarterly target.
2016
-
2020
FASHION AND STYLE PH PH
(SALES SPECIALIST)
Manage online sales, marketing, and customer service for a fashion company. Achieved year-over-year sales growth and consistently exceeded monthly quotas.
2013
-
2016
INTERCONTINENTAL HOTEL GROUP
(CALL CENTER AGENT (CUSTOMER SERVICE))
Provide exceptional customer service related to hotel booking. Maintained customer satisfaction rating of 100% and resolved numbers of customers issues per week.
2009
-
2013
E-PLDT (CIRCUIT CITY DIRECT)
(CALL CENTER AGENT (CUSTOMER SERVICE))
Managed customer inquiries, provided sales support, and built strong client relationships in an online retail environment. Handled an average number of calls per day, consistently exceeding sales target.
2005
-
2008
RIGHT 8 SECURITY SERVICES
(ACCOUNT EXECUTIVE)
Manage clients' accounts, ensure service delivery, and conduct staff assessments. Successfully retained 100% of clients, exceeding average.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry Specialist
Search the Internet for information on a wide variety of topics.
Content Creator
Promote products and services, reach a wider audience through website copy, social media, and marketing materials.
General Virtual Assistance
Providing expert remote virtual assistance, including task management, process optimization, and enhanced productivity
Executive Assisitance
Providing top-tier administrative support to executives, enabling seamless business operation
Lead Generator
Identifying and qualifying potential clients through market research and a targeted campaign.