2018-2020
Bachelor of Science in Management Accounting
Ateneo de Davao University
More Info About Me
Reading Books, Hiking, Eating and Watching Movies.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
OPTUM Global Solution
(Provider Service Advocate)
I was a Provider Service Advocate for a Healthcare Account which is United HealthCare. We assist providers like doctors, nurses, physicians and such. Some example of their concerns are asking for the benefits and coverage of the patient's health insurance, service contracts, available in-network and out of network services, billing procedures, creating case and etc.
2020
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2021
VXI Global Holdings
(Customer Service Representative)
I was a customer service representative for an international voice account which is AT&T Service English. We assist customers and potential customers for AT&T. Our scope for this account is broad because we assist concerns like billings, plans, wireless, promotions, basic troubleshooting, tracking of orders, sales and setting of appointment for installing or replacing equipment's.
2018
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2019
VXI Global Holdings
(Customer Service Representative)
I was a customer service representative for an international voice account which is UBER. We assist UBER drivers for their concerns such as verifying their personal information and valid IDs for them to create and be able to activate their account, adjust some fares for incorrect routes taken, driver complaints regarding their rider, and etc.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.