The Jane of all Trades Rose Fatima

"Always exploring, learning, and growing."

Motivated and detail-oriented aspiring Lead Generation Specialist with a deep academic background in marketing and a fit for helping businesses extend through planned lead generation. Armed with a solid understanding of CRM systems, data analysis, and digital marketing tools. Gain excellent research and communication skills, coupled with an active approach to learning and settle in to new challenges. Willing to influence my foundational skills and enthusiasm for lead generation to contribute to the success of your company.

Rose Fatima M. San Juan
Quezon City, Philippines
Freelancer
Check my CV View Work Hire Me

"Turning challenges into opportunities."

Email Management
Calendar Management
File Management
Lead Generation
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

"Delivering exceptional experiences, one interaction at a time."

  • EXPERIENCE
  • EDUCATION
on going
Master of Arts in Education Major in Technology and Livelihood Education

Bulacan State University- Malolos Campus

2019
Bachelor of Secondary Education Major in Technology and Livelihood Education

Bestlink College of the Philippines

2009
Two year Certification in Industrial Technology

Two year Certification in Industrial Technology -Major in Foods

2006
Professional Caregiving

St. Augustine School of Nursing

July 08, 2024 - August 08, 2024
LeadConnects
(Lead Generation Specialist)

Linked In Lead Generation
Social Media Lead Generation
Opt-in Forms Designer
Email Marketing

2023 - 2024
Department of Education
(Position: Teacher 1)

2022 - 2023
First City Providential College Inc.
(Junior and Senior High School Teacher)

2022 - 2022
Cognizant Technology Solutions Phil. Inc
(Process Executive- Voice)

 Manage large amounts of inbound calls in a timely manner
 Follow communication “scripts” when handling different topics
 Identify customers’ needs, clarify information, research every issue and provide solutions and/or
alternatives
 Seize opportunities to upsell products when they arise
 Build sustainable relationships and engage customers by taking the extra mile
 Keep records of all conversations in our call center database in a comprehensible way
 Frequently attend educational seminars to improve knowledge and performance level
 Meet personal/team qualitative and quantitative targets

2020 - 2021
Our Lord Saviour Academy Inc.
(Grade School Teacher, High School Teacher , TLE Coordinator and LMS Coordinator)

2019 - 2019
Suyen Corp./ The Faceshop
(Store Unit Head)

2018 - 2018
Alta Resources. Philippines
(Seasonal Customer Care Representative (Voice, Email, Chat))

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

2014 - 2014
Be Connected Management Services
(Seasonal Cashier)

2013 - 2014
Jim And Jimsons Laboratories Inc.
(Quality Control Inspector)

Perform inspections of purchased parts, subassemblies or finished company products according to well defined criteria using standard physical, mechanical and/ or electrical measurements.
• Rework or reject subassemblies or finished products as required.
• Conduct and document process and system audits using written procedures as audit standards.
• Accurately document the results of the inspections and testing.
• Maintain all controlled document files and test records in a timely and accurate manner.
• Coordinate calibration of all test equipment and fixtures
• Monitor critical equipment and instrumentation to ensure proper operation and calibration.
• Participate in the construction and/or revision of SOPs for the inspection function.
• Assist in the writing and updating inspection procedures, protocol and checklists.
• Evaluate problems and make initial recommendations for possible corrective action to supervise.
• Work with production management and Quality Assurance to provide feedback to assemblers regarding accuracy of assembly procedures.
• Perform review of Device History Records and other documentation for compliance to established procedures and Good Documentation Practices

2013 - 2013
Be Connected Management Services
(Cashier)

2012 - 2013
Landmark-CITYSUPER INCORPORATED
(Cashier)

2012 - 2012
Shopwise Commonwealth
(Cashier)

2011 - 2011
Susana Mart Philippines Inc.
(Cashier)

2010 - 2011
Metro Main Star Asia (SM Supercenter Novaliches)
(Cashier)

2010 - 2011
Ever Commonwealth Center Inc. (Supermarket)
(Cashier)

2008 - 2008
Joey Victoria Foods Corporation (Jollibee)
(Smart( Store Marketing Assistant ))

Testimonials

Author

Danielle Delos Santos, RPm

July 24, 2024, Danielle was ROSE FATIMA’s mentor

Throughout their internship, Ma'am Rose displayed a strong aptitude for lead generation and a genuine enthusiasm for learning. They quickly adapted to new tasks and consistently delivered high-quality results. Ma'am Rose is a quick learner with a bright future in the field. It was a pleasure working with them. I am confident that she will excel in their future career.

Danielle D, Delos Santos, RPm
HR LeadConnects

Author

Jhon Jhon Halamanan

July 22, 2024, Jhon Jhon was ROSE FATIMA’s mentor

Rose is a wonderful Lead Generation Specialist and Email Marketer. She can handle the fast paced tasks and she can execute it well. Well Recommended!

Author

Dan TenNapel

Rose was an outstanding intern, skillfully sourcing and qualifying leads with great attention to detail. She efficiently gathered contact information, emails and LinkedIn profiles, making a significant impact on our lead generation efforts.

-Dan TenNapel and President


My Portfolio

Virtual Executive Assista...

Lead Generation

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I am available for freelance projects.
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Address :
Quezon City,
Philippines


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