Bachelor of Science in Industrial Engineering
Technological Institute of the Philippines
I’m Rose Anne Sapnu, you can call me Roan for short. I’m from Marikina City and I’m 26 years old. Currently working in Concentrix as Report Specialist.
Technological Institute of the Philippines
-Design and execute automated procedures interfacing with systems to report business analytics
and sales support indicators.
- Determine opportunities to streamline manual processes and develop automate relationship
and product profitability support function.
- Manage of PS metrics/scorecard reporting to ensure that each vertical is meeting their target
metrics which indicates that BAU operations are running smoothly.
- Manage geo’s attrition metrics by providing detailed analysis (INTEGRAL and other adhoc
attrition reports) that would enable the Delivery and PSBP in identifying gaps and create
appropriate interventions.
- Use analytics tools available such as Power BI and Power Apps in creating reports (e.g., attrition,
exit interview, late offboarding, PS helpdesk ticket, payroll dispute, PACE, demographics, AWOL,
EWI, ESAT, etc.) that helps the management make sound and data-driven decisions.
- Provides post survey analysis to help the geo reach its ESAT target by (both qualitative and
quantitative); and assist in deploying the quarterly survey to monitor the progress.
-Prepares, consolidate and checks monthly forecast based on Pre-DR commitment for all
channels (Consumer, Foodservice and Retail Chilled).
- Maintain and prepares monthly base file of Demand KPI’s at a granular level per SKU per
Channel.
- Prepares monthly target based on constrained demand file.
- Monitors actual vs M-1 and collaborates with Sales Managers per Region/per Account to
monitor forecast accuracy or adherence to demand plan and summarizes monthly performance.
- Create and continually improve a dynamic dashboard that projects a real-time visualization to
facilitate analysis based on Business Unit Plan per Channel (Food service).
- Improves existing templates by creating a Database that enables user to manage Data from
multiple sources to one source using Power Query.
- Improves existing templates by minimizing the formatting/steps/process in updating files using
Excel Macro.
a. Handles below products under Mang Inasal Brand:
i. New products (FG Wet)
ii. All Traded Dry Food
iii. All packaging items
b. Conducts initiatives that optimize service levels (distributors and stakeholder), maximize
demand forecast accuracy, and support dynamic changes in market conditions and
supply.
c. Meets customer service goals and conducts stock balancing at warehouses while
maintaining target inventory levels at the lowest possible cost across the network.
d. Negotiates with supplier with regards to optimizing delivery as well as meeting the
delivery plan on time.
e. Conducts potential lapsing assessment per product per warehouse to minimize potential
lapsing cost for both traded Dry and FG wet especially those who have short shelf life
products.
f. Highlights whether the forecast are being met for those items which is possible to result
in overstock, out of stock or lapsing and recommend appropriate revisions and tactics.
g. Creates delivery plan based on allocated per volume per supplier per warehouse on a
monthly basis.
h. Coordinates with supplier for the quality, timeliness and other day-to-day concerns.
i. Responsible for the smooth transition of phase in and phased out items.
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