2021
Bachelor of Science in Industrial Engineering
University of Batangas
About ME
Hello, I go by the name RHOAN, and I am pleased to be at your service as your dedicated Virtual Assistant. I am a 32-year-old mother to a 10-year-old boy, and as a single parent, I am the primary caregiver and financial provider for my family. With a strong work ethic and a mother's drive, I am eager to assist you in any way I can.
When you engage my services as a Virtual Assistant, you can expect me to be dependable, honest, flexible, and consistently exhibit outstanding punctuality, administrative abilities, and a meticulous approach to my work.
I firmly believe that an excellent Virtual Assistant is one who is open to change and capable of adjusting to new methods. Conversely, those who resist adapting and learning are likely to create obstacles for you in the long run. Over time, a competent Virtual Assistant should have the capability to tackle more intricate tasks from their task list and fulfill client demands with accuracy.
General Virtual Assistant
SMM, Data Entry and Content Creator
Search Engine Optimization
Content Creator
Social Media Manager
Data Entry
Certificates
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My Experience and Education
2021
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2023
Citizen Finedevice Phil. Corp.
(QA Senior Group Leader)
QA Senior Group Leader
• Customer Complaint/Problem Solver
• Manage QA documents including certificates, calibration, test results, inspection request, non-compliance reports and process instructions and other QA related documents.
• Review and analyze results using graphs.
• Update and monitor Quality Performance Report per month and each section’s process data per week and its investigation using minitab application.
• Perform other job-related duties that may be assigned and requested by the immediate superior from time to time.
QMS ISO Coordinator II/ Senior Group Leader
• Facilitate Internal Audit and External Audit including Customer Audit
• Analyze the process flow and work standard and improvement of production process
• Manage quality related document to assure effective implementation
• Manage and maintain the documentation of Quality Management System
• Develop, implement and monitor the training activities for Quality Awareness of employees.
February 2023
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December 2023
Pro VA
(Trainee)
Social Media Manager
Data Entry Expert
Content Creator
SEO Specialist
Online Bookeeper
2014
-
2021
TRP Inc. (Tokai Rika Philippines Inc.)
(Staff/Quality Engineer (Customer Complaints and Supplier Quality Issues))
Quality Assurance – CUSTOMER COMPLAINTS INVESTIGATION TEAM
o Prepare documents needed in IATF 16949, ISO 14001 Audit (Internal and External).
o Familiarization on 8D of Problem Solving and its process and concept.
o Communicates and answers Quality related concerns and inquiries by Customer.
o Conduct Simulation and Test for Customer Claim and Issues.
o Provide and implement work instruction, procedures and work standards.
o Assigned Leader for the presentation of Kaizen Small Group Activity yearly.
o Communicate to Local and Foreign Suppliers.
My Services
Content Creator
Create high-quality, engaging content that adds value to audience while upholding ethical and legal standards.
Social Media Manager
Developing and implementing social media strategies, creating and curating content and managing social media accounts.
Data Entry Expert
Responsible for accurately and efficiently inputting data into computer systems or databases.
General Virtual Assistant
Highly organized and self-motivated individual who works remotely to support the daily operations of a business