Computer Science (2 years course)
ACCESS Computer and Technical College
Hi! you can call me Ross, I graduated in Associate in Computer Science course and with more than 5 years of experience in the BPO industry I have developed a keen eye for detail, strong organizational skills, and understanding financial data. In my previous role, I was responsible for processing a variety of evaluating data, financial transactions, and ensuring the accuracy and completeness of financial records—tasks that are aligned with the responsibilities of a bookkeeper.
My experience in a fast-paced BPO environment has taught me the importance of maintaining accuracy under pressure, adhering to strict deadlines, and using specialized software to track and report financial data. I am proficient in tools like excel, google sheets, and recently finished my internship in QuickBooks online through PROVA Bookkeeping course and I am confident that these skills, combined with my ability to learn quickly and adapt, will allow me to contribute to the financial health of your organization.
Why should yo choose me?
I have passion towards work, I'm dedicated, goal oriented, flexible, resilient and love to challenge myself. I can also accept criticism and feedback, as it helps me to refine my skills and perform better, with these qualities and dedication I can be the best support in one's company.
ACCESS Computer and Technical College
Evaluate Job order request from technician on field prior to approved base on port availability
The first 6 to 7 months, I worked as chat representative from shoppers
account, providing assistance and navigation from shopping up to item delivers concern the next
6 months, I was assigned in different account which was collection department, that tracks
down assigned list, doing inbound and outbound calls, assist customer for their payment, by
negotiating and offering payment programs.
Provides over the phone troubleshooting assistance for customer’s Broadband
service.
Provides over the phone troubleshooting assistance for customer’s Broadband
service and billing concern
Annual Report, Billing, and Invoice Management
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