Blank
Bachelor of Science Pharmacy
Our Lady of Fatima University
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2024
-
2025
Restricted Elite & Multicosmetics · Freelance
(SHOPIFY VIRTUAL ASSISTANT / GENERAL VIRTUAL ASSISTANT / CUSTOMER SERVICE)
Managed Shopify store operations: product uploads, pricing, descriptions, images, and size/color variants.
Used Kopy & Koala for product research, copywriting, and workflow efficiency.
Processed orders and shipping, coordinating with suppliers/couriers for timely delivery.
Delivered empathetic customer service via email and phone, handling inquiries, refunds, and returns.
Maintained Excel inventory records and organized client communications.
Tools & Skills: Shopify · Kopy · Koala · Excel · Order Processing · Customer Service
2024
-
2025
Remote (British Columbia, Canada)
(MORTGAGE / REAL ESTATE · PART-TIME)
Supported real estate and mortgage operations through client communication, scheduling, and task coordination.
Managed social media listings and revived dormant leads through engagement.
Updated Asana tasks, maintained documents in Mega, and ensured workflow organization.
Handled email management and admin tasks to streamline daily operations.
Tools & Skills: Asana · Mega · Social Media · Email Management · Real Estate Admin
2022
-
2024
RAKUTEN TRAVEL XCHANGE
(FREELANCE)
General Virtual Assistant / Customer Service
Delivered phone and email support, enhancing customer experience.
Handled data entry, Excel spreadsheets, scheduling, and travel arrangements.
Designed visual content in Canva for branding and communication.
Performed diverse administrative tasks to support business owners.
Tools & Skills: Canva · Excel · Scheduling · Email Management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.