May 2006
Bachelor of Science in Information Technology (BSIT)
School Name: AMA Computer College (AMACC)
More Info About Me
Positive, patient, good listener, and empathetic with 11+ years of experience in customer service, virtual assistance, social media management, website management, network marketing, financial planning, administrative assistance, and managerial functions. I'm confident in my ability to achieve almost anything that I want due to my perseverance while still being mindful of and respectful to my colleagues. I always deal with things professionally as much as possible but am also open to new learnings and improvements. I consistently have the urge of willingness to go the extra mile. I'm also committed, self-sufficient, trainable, flexible, organized, attentive, proactive, punctual, and a perfectionist.
My Skills and Competencies
Social Media Manager
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2022
Axury Virtual Assistance
(VIRTUAL ASSISTANT)
Performing administrative, social media, website, network marketing, and customer service work for clients which helps them reach their business goals.
November 2020
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November 2020
Capstone Holdings LLC.
(FACEBOOK ADS AND FUNNELS MARKETING ASSISTANT)
Proofread creatives, managed campaigns and conversions, and run sprint tests which helped the business owner to evaluate challenges, strategies, progress, etc.
February 2020
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November 2020
XCOIN Philippines Inc.
(DEPARTMENT HEAD)
Managed two departments [Know Your Customer (KYC) and Card Fulfillment]; conducted pieces of training; assisted customers with their technical, billing, and other concerns via ZenDesk, phone, chat, and email; transacted and negotiated with local and international card and card packaging suppliers (this includes the design checking) which reduced the company's labor cost.
Communicated with potential, new, or current international clients regarding what the business has to offer and other concerns they may have; prepared a variety of different written communications, reports, and documents to ensure smooth operations.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Content Creator
Writes informative and engaging articles to help brands showcase their products.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.