Computer Secretarial
Gateways Institute of Science and Technology
I've been responsible for overseeing a company's interactions with the public by implementing social media platforms content strategies. My duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online .And want to help Business owners to achieve their goals. I can't wait to get back to you.
Gateways Institute of Science and Technology
As a social media manager knows the importance of sharing informative content at a time when the audience is most active. Moreover, sharing content consistency is the secret of a powerful social media presence. Therefore, content planning continues to be one of the most important everyday tasks for a social media manager.
Training, coaching and mentoring employees to ensure they are aware of company policies and can effectively respond to customer inquiries.
Assessing customer needs, providing information regarding available products, services, or solutions to meet those needs, and processing transactions
Following up with customers to ensure they are satisfied with their experience with the company and recommending additional products or services as needed.
Monitoring the work environment to ensure that it is safe and secure for employees.
Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.