2017
Hotel and Restaurant Management (Major in International Culinary Arts)
La Consolacion College Manila
My Skills and Competencies
Social Media Management
Data Entry
Medical Virtual Assistant
Communication Skills
Excellent Time Management
Adaptability
Problem Solving Skills
Detail Oriented
Customer Service Excellence
Certificates
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My Experience and Education
2018
-
2021
Healthy Options, Metro Manila
(Customer Advisor)
Assisting, listening, empathizing and concluding customers needs according to their health requirements and providing them information's about our products, and company.
Meeting 20-50 different individuals daily to answer queries, resolving complex problems for customers in line with the company's policies, and accurate product knowledge.
Performing administrative tasks such as monitoring, and reporting inventory records, answering phone calls, and overseeing weekly deliveries.
Consistently increasing customer's loyalty by delivery high quality service and always giving the best output.
Tracking each customers product request to increase monthly sales.
Perform on monthly team meeting, plan and organize to hit monthly, and yearly target
2017
-
2017
Crowne Plaza Manila Galleria
(School OJT (400 hours))
VIP Lounge (200 hours)
Assistant to the General Manager (200 hours)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Excellent customer service, Manage patient records, Insurance and billing verification, Overseeing supplies
Virtual Assistant
Having strong organizational and adaptability skills will help clients to work at ease.