2018
Bachelor of Science Information Technology
Panpacific University North Philippines
More Info About Me
I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Writer
Appointment Setter
Chat Support / Email
Certificates
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My Experience and Education
July, 2022
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December, 2022
Dynata, Davao
(Market Research Interviewer)
A Market Research Interviewer is a professional responsible for collecting data and feedback from individuals or businesses to gather insights into market trends, consumer preferences, and industry dynamics. They conduct interviews through various methods such as phone calls, online surveys, or face-to-face interactions, following predefined scripts or questionnaires. The goal is to gather accurate and relevant information to help businesses make informed decisions, refine their products or services, and stay competitive in the market. Market Research Interviewers need strong communication skills, attention to detail, and the ability to adapt to different situations to ensure the quality and reliability of the collected data.
May, 2020
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Dec, 2021
J & T
(Delivery Rider)
A delivery rider is an individual responsible for transporting goods or meals from a point of origin to a designated destination. Typically employed by delivery services or platforms, these riders use various modes of transportation such as bikes, scooters, or cars to fulfill customer orders swiftly and efficiently. Their primary role is to ensure the timely and secure delivery of items while adhering to safety guidelines and providing excellent customer service.
January, 2022
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July, 2022
TaskUs, La Union
(Chat Support)
Food Delivery Chat Support involves providing assistance and resolving customer queries through online chat platforms for food delivery services. Chat support agents help users with order tracking, menu inquiries, payment issues, and address any concerns related to the food delivery process. Effective communication, problem-solving, and a good understanding of the platform's features are crucial in ensuring a positive customer experience.
April, 2019
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May, 2020
Sitel, Baguio
(CSR)
Payroll Customer Support involves providing assistance and guidance to users of payroll software or services. Professionals in this role help clients navigate payroll systems, troubleshoot issues, and address inquiries related to payroll processing, tax calculations, and employee compensation. Effective communication, problem-solving, and a strong understanding of payroll processes are essential to ensuring a positive customer experience.
Jan, 2023
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July, 2023
Terry's Florist
(Back Ops Order Verification)
Back Ops Order Verification refers to the process in the back-office operations where orders are carefully examined and verified. This involves scrutinizing details such as order accuracy, payment verification, and ensuring compliance with company policies. Professionals in this role play a critical part in maintaining the integrity of the order processing system, minimizing errors, and ensuring a seamless and accurate fulfillment process.
July, 2023
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January, 2024
WeWhiten
(Appointment Setter)
A dental appointment setter is a professional responsible for scheduling and managing appointments for dental practices. This role involves effective communication with patients, understanding their scheduling preferences, and coordinating with dental staff to arrange appointments. Dental appointment setters often use scheduling software, maintain accurate records, and ensure a smooth and organized appointment booking process for both patients and dental practitioners.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Appointment Setter
Helps to get more scheduled clients.
Chat Support
Help to answer querries through chat.