2013
BS Social Work
Bicol University
More Info About Me
I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2023
WNS Inc
(Real time Analyst/ Reports Analyst - Workforce Department)
Responsible for real time monitoring, tracking, documenting, and communicating agent activity on multiple lines of business.
2020
-
2020
Sykes
(Healthcare customer Representative)
Health care customer service representatives supply individuals with details about the extent of their health insurance coverage.
2017
-
2020
Teletech
(Scheduler - Workforce Department)
Schedulers create and maintain the schedules of individuals or teams within an organization. They balance the availability and resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.