2022
Bachelor of Technology and Livelihood Education Major in Home Economics
Polangui Community College
More Info About Me
Greetings! I am RomalynMae, a newly licensed professional teacher with a solid background in data entry and customer service. I am passionate about precision and skilled in optimizing online presence, my expertise lies in supporting businesses and entrepreneurs in efficiently managing their data while boosting their digital visibility. Allow me to streamline your tasks and play a part in your online success.
As a virtual assistant, I offer a rewarding and versatile skill set, including administrative support, customer inquiry handling, and various other tasks. With a two-year experience as a data entry professional, I have perfected my abilities in swiftly and accurately inputting large volumes of information into databases and systems.
Throughout this journey, I have honed my attention to detail, ensured data integrity, and consistently adhered to strict deadlines. Moreover, I possess the capability to handle sensitive and confidential data with utmost care and discretion. Rest assured, I am confident in my ability to effectively contribute to any future data-driven projects or roles.
Hire me, and you will gain the expertise of a dedicated professional who is passionate about providing outcomes.
My Skills and Competencies
Customer Service
Medical Virtual Assistant
Graphic Designer
Data Entry
Certificates
×
![]()
My Experience and Education
2016
-
2017
Alorica Teleservices Inc.
(Customer Service Representative / Collections Representative)
In a customer support role, I am responsible for various primary tasks such as updating customer account information and ensuring the accuracy and maintenance of their records. Additionally, I actively engage with customers to clarify their concerns and determine the root cause of any issues they may have with our products or services, effectively resolving their complaints. Furthermore, I assist customers in reviewing their billing statements, providing them with a thorough understanding of the charges, and promptly addressing any inquiries they may have. Moreover, I offer assistance in making payments and setting up flexible payment arrangements to accommodate their needs and preferences. To ensure timely payments, I also proactively remind customers of their monthly bill and its due date. Finally, I actively engage in introducing and promoting new and innovative products or services to customers, aiming to enhance their overall experience with our organization.
2013
-
2015
Nidec Precision Philippines
(Data Entry Specialist (Inventory In-charge))
I am responsible for preparing and encoding the monthly and daily production and shipment plans, as well as recording the daily and monthly production and shipment output using Excel. Afterwards, I transfer this information to our system. Additionally, I manage our department's email using Google Mail. I use it to record all the details about the company's products shipped to customers abroad and send this data online. I also answer calls related to planning and oversee the company's month-end inventory by ensuring that the products on hand match what is in the system. I prioritize accuracy and reliability in my data by checking the inventory and data daily. Moreover, I expedite urgent models and prepare important reports and papers as required by my superiors.
My Services
Medical VA
Schedule appointment, manage patient records, answering phone calls or emails, and other administrative tasks.
Graphic Designer
Conceptualizing visuals, images and layout using design software, based on customers demand
Customer Service
Help customers with complaints and questions, inform them, about products and services ,analyze their bills.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.