2023
BS Information Technology
Filamer Christian University
More Info About Me
Highly organized with proven ability to manage high-profile client accounts and coordinate complex workflow and logistics. Effectively balances competing priorities in fast-paced, client-facing environments. Strategic and Analytical. Formulates mutually beneficial solutions to complex challenges.
My Skills and Competencies
Social Media Management
Customer Service Representative
Data Entry
Virtual Assistant
Team Leader
Executive VA
Certificates
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My Experience and Education
2022
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2022
Western Guaranty Corp.
(Sales Associate)
In charge of marketing, advertising, typing and authentication of insurance policies.
Responsible for charging and billing clients. Organizes and documents the inventory and sales. Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs. Contacting potential clients and creating rapport by networking, cold calling, using referrals etc. Identify, qualify, and develop insurance opportunities and prospective clients.
Jan-2023
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Sept-2023
readyandcareers
(Executive VA)
As an Executive Virtual Assistant, I have developed a versatile skill set that allows me to excel in streamlining processes and delivering efficient support. My responsibilities include designing and implementing effective funnel systems to optimize workflows and enhance lead generation. I also create, update, and manage websites to maintain a strong and professional online presence. With expertise in Google Sheets, I handle data management, analysis, and reporting with precision. Additionally, I manage CRM platforms to organize and nurture client relationships effectively. My creative skills extend to crafting visually appealing graphics using Canva and editing short videos to produce engaging and polished content. These experiences have honed my adaptability, attention to detail, and ability to deliver impactful results.
Feb-2023
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June-2023
UK Fitness Coach
(Fitness coach VA)
As a Fitness Coach Virtual Assistant, I played a key role in managing and optimizing the coach's professional presence. My responsibilities included handling her Instagram account, ensuring consistent engagement, and converting lead replies into loyal clients. I utilized CRM platforms to organize and track client interactions effectively and updated Google Sheets to maintain accurate records. Additionally, I employed tailored scripts to ensure professionalism and consistency in communication. This role allowed me to combine organizational skills with client-focused strategies, contributing to the growth and success of her fitness business.
Feb-2023
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Oct-2023
Unfiltered Management
(Social Media Manager / Lead Acquisition)
As a Social Media Manager/Lead Acquisition Specialist, I focused on driving growth and engagement through strategic social media practices. My responsibilities included sourcing potential leads via Instagram and reaching out using tailored scripts. I effectively managed a 10-person team dedicated to lead acquisition, ensuring smooth operations and collaboration, while reporting directly to the CEO. Daily updates to Google Sheets kept data organized and actionable, and I contributed to brand visibility through consistent content posting. This role sharpened my leadership, communication, and organizational skills, all while delivering measurable results in lead generation and team performance.
Oct-2023
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Feb-2024
Unfiltered Management
(Customer Service Representative)
As an Online Chatter/Social Media Virtual Assistant, I specialized in managing a client’s social media account to drive engagement and revenue. My primary focus was on monetizing followers by converting them into subscribers, leveraging strategic interactions and provided scripts. With a strong sales-oriented approach, I consistently achieved impressive results during each shift, contributing to the client’s growth and profitability. This role honed my communication skills, sales expertise, and ability to foster meaningful connections in the digital space.
Feb-2024
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Nov-2024
Unfiltered Management
(Supervisor)
As a Supervisor Back-End, I was responsible for overseeing a team of Virtual Assistants, ensuring smooth operations and optimal performance. My tasks included coordinating with backend managers to align on goals and processes, utilizing CRM platforms to manage client and team data, and creating and updating documents and sheets for efficient workflows. I handled daily reports to track progress and improve revenue for clients by identifying areas for growth. Additionally, I was responsible for preparing invoices for VA salaries and providing 1-on-1 coaching to support their development and success. This role strengthened my leadership, organizational, and strategic skills, contributing to both team and client growth.