2019
AB- Political Science
St. Clare College of Caloocan
More Info About Me
My name is Rollen, I'm 24 years old and a Bachelors graduate of 4 years course; AB Political Science. I have 3 years BPO work experience handling Healthcare account, (outbound and inbound calls) I am excellent when it comes handling customer via call and knows how to handle them politely or in a good manner. I am an advocate and can work easily in any calls related job and can do an extra mile just to produce good quality service to customer.
My Skills and Competencies
Social Media Management
Real Estate VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
UST Global Inc
(Claims Associate)
Administer and settle all claims effectively and inform all customers and claimants for any denial claims
2019
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2022
Concentrix
(Customer service Representatives)
Working as an advocate of a health care account to our Customer in U.S handling an inbound voice account
2019
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2019
Inspiro PH
(Customer Service Representative)
Seasonal account US based worked as CSR handling inbound calls, selling flowers during holiday season
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate VA
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms