2009-2010
Bachelor of Science in Computer Science
University of Manila
More Info About Me
I'm James
I am doing on-page optimization doing analysis of the website for a site audit, technical audit for recommendation and implementation for the best user experience, crawlability, indexability of each page of the website, experienced in google analytics for analysis for the performance of the website and its goal conversion and giving recommendations and implementation on it.
My Skills and Competencies
Social Media Management
SEO
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Everise Philippines
(Technical Support Representative)
Technical Support Representative at Carestream Dental
2013
-
2015
Iopex Technologies Philippines
(Technical Support Representative, Customer Care Representative)
⮚ Customer Care /Retention Department Xfinity Signature Support
Assists customers in upgrading, saving clients from cancellation attempts and questions with their accounts.
⮚Technical Support Representative at Advanced Tech Support
Software & Hardware troubleshooting using remote access & Internet reconnection.
⮚Customer Care Representative at Mylife.com
Assisting and upselling identity theft software to secure private and vital information of the clients
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Search Engine Optimization (SEO)
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.