Bachelor of Science in Information and Communication Technology
Cebu Technological University
I excel as a quick learner, swiftly adapting to new techniques and strategies, ensuring efficient and effective contributions to any dynamic work environment.
With a dynamic background spanning two years as a Customer Service Representative, followed by a year in technical support, I have evolved into a proficient Shopify Specialist. As a skilled Shopify builder, I create seamless e-commerce platforms that prioritize user experience. My expertise extends to product research and order fulfillment, ensuring a comprehensive understanding of the e-commerce process. Combining customer-centric skills with technical proficiency, I bring a valuable blend of experience to contribute effectively to any team or project in the realms of customer service and e-commerce.
Cebu Technological University
As a Technical Support Specialist for Satellite Radio, you will play a crucial role in providing technical assistance to customers, ensuring the optimal functioning of satellite service. This role requires a strong understanding of satellite radio technology, excellent problem-solving skills, and the ability to deliver exceptional customer service.
Ensuring seamless communication between shoppers, customers, and the company during the order fulfillment process. You will maintain clear and effective communication channels, address inquiries, and provide timely updates to enhance the overall customer experience.
Helping customers with issues, a representative ensures satisfaction through friendly communication and problem-solving
Copywriters create compelling content for marketing, aiming to capture attention and motivate specific actions.
Create and customize online stores seamlessly with Shopify for a user-friendly and professional e-commerce experience.
Identify market trends, analyze demand, and list products strategically for optimal visibility and sales.
Efficient process from order to delivery, ensuring accurate and timely fulfillment for customer satisfaction.