Hey I am Rolando

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More Info About Me

I excel as a quick learner, swiftly adapting to new techniques and strategies, ensuring efficient and effective contributions to any dynamic work environment.

With a dynamic background spanning two years as a Customer Service Representative, followed by a year in technical support, I have evolved into a proficient Shopify Specialist. As a skilled Shopify builder, I create seamless e-commerce platforms that prioritize user experience. My expertise extends to product research and order fulfillment, ensuring a comprehensive understanding of the e-commerce process. Combining customer-centric skills with technical proficiency, I bring a valuable blend of experience to contribute effectively to any team or project in the realms of customer service and e-commerce.

Rolando Conel Jr.
Cebu City, Philippines
Freelancer
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My Skills and Competencies

Customer Service
Shopify Builder
Order Processing and Fulfillment
Product Research and Listing
Copy Writer
Technical Support

Certificates

Shopify Dropshipping

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Science in Information and Communication Technology

Cebu Technological University

2022 - 2023
Concentrix Philippines
(Technical Support)

As a Technical Support Specialist for Satellite Radio, you will play a crucial role in providing technical assistance to customers, ensuring the optimal functioning of satellite service. This role requires a strong understanding of satellite radio technology, excellent problem-solving skills, and the ability to deliver exceptional customer service.

2020 - 2022
Qualfon Philippines
(Customer Service Representative)

Ensuring seamless communication between shoppers, customers, and the company during the order fulfillment process. You will maintain clear and effective communication channels, address inquiries, and provide timely updates to enhance the overall customer experience.

My Services

Customer Service Representative

Helping customers with issues, a representative ensures satisfaction through friendly communication and problem-solving

Copy Writing

Copywriters create compelling content for marketing, aiming to capture attention and motivate specific actions.

Shopify Builder

Create and customize online stores seamlessly with Shopify for a user-friendly and professional e-commerce experience.

Product Research and Listing

Identify market trends, analyze demand, and list products strategically for optimal visibility and sales.

Order Processing and Fulfillment

Efficient process from order to delivery, ensuring accurate and timely fulfillment for customer satisfaction.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines


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