2019
Bachelor of Science in Electronics Engineering
University of Southeastern Philippines
More Info About Me
I’m Rolaine Keith Tan, a Virtual Assistant with 5 years of experience across various roles, including data entry, sales administration, insurance underwriting, and operations officer. For nearly 2 years, I’ve worked as a Technical Virtual Assistant in an automations agency, where I’ve been exposed to creating efficiencies using tools like Airtable, Zapier, GoHighLevel, Skool, and ClickUp. My experience has helped me understand how to support businesses in streamlining workflows and improving overall operations.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2025
8 FIGURE SYSTEM
(TECHNICAL ADMININSTRATIVE ASSISTANT)
Help set up and maintain online business systems, create
automations using tools like Zapier, and support developers,
working full-time with GSheets, Airtable, Zapier, Slack, Go High
Level and ChatGPT.
2023
-
2024
MY FREIGHT AUSTRALIA
(IMPLEMENTATION SUPPORT OFFICER)
Coordinate and support software implementations for clients (My
Freight Portal).
Data Gathering and Reporting
Troubleshoot issues and ensure smooth
project execution
Collaborate with clients and teams for rates setup.
2022
-
2023
THE TEACHER PROJECT
(VIRTUAL ASSISTANT AND SALES DATA COORDINATOR)
Updating and Tracking Client Progress ( Click Up, Google
Sheet, Calendly, Zoom)
Data Gathering and Reporting
Communicating with team through Slack
Creating Graphic Contents from templates( Canva )
INSURANCE UNDERWRITER
December 2021 – PRESENT: FREELANCE
LA INSURANCE
REMOTE POSITION
Duplicate Removals from existing reports
Maintaining and updating client records on Agency matrix
Perform Underwriting Procedures and Endorsement Audits
Generate Reports
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.