2016
Bachelor of Science in Business Administration
Mallig Plains Colleges
My Skills and Competencies
Graphic Design
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2024
Cerdeñola Commercial Building
(Manager- Record Keeper- Bookkeeper)
Manage clients who want to rent in the building.
Recording rental payments, processing payments and organizing books for BIR
2023
-
2023
Isabela Doctors Hospital
(OJT Cargiver)
Assist patients who have difficulty performing
basic day-to-day activities. Cleaning wounds and
taking vital signs.
2018
-
2020
CAPTURE PHOTOGRAPHY
(Photographer/Photo and Video Editor)
Proven experience as a Photographer , Photo and Video Editor with a strong portfolio.
Proficiency in photo and video editing software (Adobe Creative Suite, Canva, etc.).
Strong understanding of lighting, composition, and visual storytelling.
Excellent attention to detail and creativity.
Ability to work independently and meet deadlines.
Strong communication and collaboration skills.
2016
-
2017
ALORICA
(Customer Service Representative)
Respond to customer inquiries via phone and email in a timely and professional manner.
Assist customers with booking travel packages, answering questions, and resolving issues.
Provide detailed information about our services, destinations, and offers.
Handle and resolve customer complaints with patience and empathy.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure customer satisfaction and resolve any issues.
2017
-
2018
FIS Global
(Customer Service Representative)
Proven customer service experience, preferably in a technical support role.
Strong technical aptitude and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in using customer service software and technical support tools.
Ability to multitask and manage time effectively.
High school diploma or equivalent; a degree in a related field is a plus.
Knowledge of travel booking systems and platforms is an advantage.
2013
-
2016
MICU TRAVEL AND TOURS
(Travel Agent)
Assist clients in planning and booking their travel itineraries, including flights, accommodations, tours, and activities.
Provide expert advice on destinations, travel regulations, and travel insurance.
Handle inquiries and resolve any issues or changes to travel plans.
Keep up-to-date with travel trends, destination knowledge, and industry news.
Build and maintain relationships with clients to ensure repeat business.
Coordinate with travel suppliers to secure the best deals and packages for clients.
Manage travel documentation and ensure all client requirements are met.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.