Hotel and Restaurant Management
Community Colleges of the Philippine Foundation
Community Colleges of the Philippine Foundation
-Answering incoming calls about setting up an appointment on a repair, canceling appointments , status of repair, parts, plan status (cancellation, renewal and new plan).
-Billing issue, filing request on rebates.
-Providing customer satisfaction based on the process,
and make sure account’s updated and verified.
- Handling cash and check payments on retail and installment on customer’s appliance with accuracy based on the system.
- Sending message and calling customer reminding them on their installment due date, make sure it’s all updated using excel monitoring.
- Make sure store expenses is monitored and store funds is replenished.
- Make sure all files and invoice is submitted in accounting on the given date.
-Checking all panels in phone and tablets is working without any damages like scratches, dents, particles, broken, alignment and defect.
-Make sure to hit daily quota in passing quality inspection.
Detail oriented, efficient and thorough about vendor bills and ensuring that items are coded.
I have excellent data entry skills and ability, allowing me to efficiently and accurately input information.