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Bachelor of Science in Petroleum Engineering
Palawan State University
Your Multi-Talented Virtual Assistant
Hello! You can call me Roe, I specialize in providing comprehensive support across various domains crucial for your online presence and business growth. With a focus on efficiency, organization, and creativity, I offer expertise in:
🖥️ Web development: Creating aesthetically pleasing and easily navigable websites customized to your requirements while using the newest design and technology trends to guarantee peak performance and user engagement.
📈 Lead Generation: Implementing strategic approaches to attract and convert leads, employing targeted campaigns, and leveraging data-driven insights to maximize your customer acquisition efforts.
📧 Email marketing: Creating eye-catching email campaigns, keeping track of subscribers, and evaluating data to improve interaction and efficiently increase conversions.
💼 Online bookkeeping: Keeping careful track of all of your financial transactions, guaranteeing accuracy and compliance, and delivering reports on time to help with decision-making.
📊 Data entry: Performing data entry jobs quickly and accurately, carefully structuring data to maximize workflow efficiency and expedite operations.
📱 Social Media Management: Developing and executing social media strategies to elevate your brand presence, engage your audience, and foster meaningful connections across various platforms.
I am passionate about assisting businesses to thrive in the digital sphere and am committed to providing customized solutions that surpass your expectations and accelerate your success.
Together, let's grow your company to new heights! Please get in touch with me to see how I may help you achieve your objectives.
My Skills and Competencies
Data Entry
Social Media Management
Online Bookkeeping Specialist
Lead Generation and Email Marketing
WordPress Web Developer
Certificates
My Experience and Education
2023
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2024
Park Academy
(Admin Assistant)
Conducting market research to identify target audience demographics, preferences, and behaviors to tailor lead generation efforts effectively.
Developing engaging email campaigns that effectively communicate the brand message, promote products or services, and drive conversions.
Crafting persuasive email copy, subject lines, and calls to action that compel recipients to open, read, and take action.
Conducting A/B tests on email campaigns to optimize performance, including open rates, click-through rates, and conversion rates.
Assisted administrative staff with filing, typing, and other clerical duties
Greeted customers and handled inquiries in a professional manner
Answered and directed incoming phone calls
Researched and analyzed best practices in curriculum design and instruction to ensure quality learning experiences
Developed and maintained assessment tools to measure students’ progress and evaluate effectiveness of curricula
Wrote and edited lesson plans and instructional materials to support a variety of educational objectives
Developed and implemented strategies to drive sales, increase customer base, and maximize profits
Effectively communicate with customers, vendors, and other external stakeholders to analyze and meet customer needs
2021
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2023
Zencryx
(Web Developer)
Worked as a productive and positive team member to design, code, test, report, and debug operations.
Successfully identified, diagnosed, and fixed website problems, including broken links, typographical errors, and formatting issues.
Helped achieve a consistent look and visual theme across the website by promoting uniform fonts, formatting, images, and layout.
Worked to assess competing websites in regard to content, look, and feel.
Evaluated and became knowledgeable in new standards, technologies, and trends in website development.
2019
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2021
Sitel Group Ph
(CSR)
Processed refunds, exchanges, and service requests for customers.
Maintained constant presence at the front counter to receive inquiries.
Followed scripts and processes to uphold brand standards.
Listened to individual complaints with an open mind and asked detailed questions to understand issues.
Stayed current on policies, procedures, and standards to offer optimal support.
Provided information on after-sales services for comprehensive support.
Gave information and advice about available rooms, prices, events, entertainment, and amenities options.
Handled high-volume telephone calls to address and resolve customer queries.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
WordPress Web Developer
With personalized attention to detail, I'll craft a stunning and user-friendly website tailored to your unique needs.
Lead Generation and Email Marketing Specialist
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Online Bookkeeping Specialist
A dedicated professional with a passion for numbers and organization, I'm here to offer you streamlined and efficient on