Bachelor of Science in Commerce Major in Logistics Management
Technological Institute of the Philippines
I’m Roelliza Faith Villanueva, you can call me Faith for short. I am currently employed in Unionbank as a Sales and Service Officer for 12 years now. I’m a mother of a six month old baby boy and have been battling breast cancer stage 2B for almost four months. I’m always striving to grow and learn something new. I’m passionate about helping clients and give them a delightful customer service. I would not allow my sickness to stop me from doing what I love, to provide for my family and to fulfill my dreams.
Technological Institute of the Philippines
Responsible for administration and efficient operation of the branch delivery system, account opening and in-house cross selling, cash management at branch level and acts as a customer assistance officer in the branch.
Provides assistance to bank officers from remittance team on distributing application forms and marketing paraphernalias to OFWs during their pre-departure orientation seminar. Assigned to do the checking and encoding of the application forms before submitting it to the remittance division.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.