Hey I am Sam

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Virtual Assistant

"Resourceful Virtual Assistant with a passion for streamlining operations and optimizing productivity. Proven track record of delivering top-notch administrative support and exceptional customer service remotely. Skilled in task management, communication, and utilizing technology to enhance efficiency. Dedicated to assisting clients in achieving their goals by providing reliable and adaptable virtual assistance."

Sam A. Macapil
AWANG, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Real Estate Consultant Expert Commercial Real Estate Advisor
Linkedin Lead Generator | Email List Builder Expert Lead Generator
Shopify Partner Shopify Plus Developer and Designer
Amazon SEO Expert Amazon Expert - Ecommerce

Certificates

"Professional Journey"

"Building Expertise"
  • EXPERIENCE
  • EDUCATION
2023
Business Administration major in Marketing Management

Saint Michael's College, Iligan City

2023
LEE AND RRJ DRIVING SCHOOL

LEE AND RRJ DRIVING SCHOOL

2009
HIGH SCHOOL

HIGH SCHOOL

2005
ELEMENTARY

ELEMENTARY

2010 - 2010
Red Bowl Inc. (CHOWKING)
(Marketing Crew)

A marketing crew member is responsible for supporting various marketing activities and initiatives within a company. Their role involves collaborating with the marketing team to execute strategies that promote products or services, attract customers, and enhance brand awareness. This may include tasks such as assisting with social media campaigns, content creation, market research, event coordination, and analyzing marketing metrics. The marketing crew member works to contribute to the overall success of marketing efforts while gaining experience in different aspects of the field.

2010 - 2011
Blues Brother's Inc. (RRJ)
(Sales Associates)

A sales associate in an apparel clothing store is responsible for providing excellent customer service, assisting shoppers in finding suitable clothing items, and driving sales. Their role involves greeting customers, understanding their preferences, and offering product recommendations. Sales associates maintain the store's appearance, organize merchandise displays, and handle transactions at the cash register. They should possess strong product knowledge, be attentive to customer needs, and effectively communicate promotions or discounts. The goal of a sales associate is to create a positive shopping experience, build customer loyalty, and meet sales targets.

2011 - 2014
Promark Industries Incorporated (MOSSIMO)
(Merchandising Custodian)

A merchandising custodian in an apparel clothing store is responsible for maintaining the visual presentation and organization of merchandise within the store. Their role involves arranging clothing displays, ensuring products are properly stocked, and creating visually appealing layouts. The merchandising custodian collaborates with the sales and management teams to implement store design guidelines and promotional displays. They must regularly assess inventory levels, restock shelves, and manage product signage. The goal of a merchandising custodian is to enhance the overall shopping experience, attract customers' attention to featured products, and contribute to the store's aesthetic appeal.

2014 - 2014
Lead Generation
(LinkedIn Lead Generator | Email List Builder Expert Lead Generator)

Business Development is something I enjoy doing it. Yes, you can say it's my passion. I am hardworking and I always strive to do the best in everything I do. My ultimate goal as a contractor is to meet the needs and demands of my clients and make them happy. I am willing to extend my skills and talents to those who need it.

2015 - 2017
Concentrix former Convergy's
(Customer Service Representative)

A customer service representative is responsible for interacting with customers to address inquiries, resolve issues, and provide assistance. Their role involves answering phone calls, responding to emails, or engaging in live chat to address customer concerns, such as order inquiries, product information, or troubleshooting. Customer service representatives maintain a thorough understanding of the company's products or services and its policies to provide accurate information and solutions. They must exhibit patience, empathy, and effective communication skills while working to ensure customer satisfaction. The goal of a customer service representative is to build positive relationships with customers, resolve problems efficiently, and uphold the company's reputation for excellent service.

2017 - 2017
Lead Generation
(Linkedin Lead Generator | Email List Builder Expert Lead Generator)

Business Development is something I enjoy doing it. Yes, you can say it's my passion. I am hardworking and I always strive to do the best in everything I do. My ultimate goal as a contractor is to meet the needs and demands of my clients and make them happy. I am willing to extend my skills and talents to those who need it.

2017 - 2020
Sykes Asia Inc.
(Customer Solution Representative)

A customer service representative in a car loan financial account is responsible for assisting customers with inquiries and processes related to car loans. Their role involves providing information about loan terms, interest rates, repayment schedules, and assisting with loan applications. They may also address concerns regarding loan payments, refinancing options, and account management. Customer service representatives in this role need a solid understanding of car financing procedures, loan terms, and relevant regulations. Effective communication skills, patience, and the ability to explain complex financial concepts in a clear manner are essential. The goal of a customer service representative in a car loan financial account is to ensure clients understand their loan terms, facilitate a smooth loan process, and provide support throughout the life of the loan.

2021 - 2021
Shopify.com
(Shopify Partner Shopify Plus Developer and Designer)

Market research- I can help research competitors and target markets to develop strategies or ideas that we can adapt and apply to the business. Customer Service- I will be an excellent customer service rep by assisting inquiries and sorting out complaints immediately. Social Media Management- I can also improve brand/company awareness by consistent content creation and engagement across social media platforms with my skills in handling social media pages.

2023 - 2023
AZL Computer and Office Supplies Equipment and Trading
(Marketing Strategist)

A marketing staff member is responsible for supporting marketing efforts within a company. Their role involves collaborating with the marketing team to execute campaigns, create content, conduct market research, and analyze data. They may assist in social media management, content creation, event planning, and coordinating promotional activities. Marketing staff members help enhance brand visibility, engage with target audiences, and contribute to achieving marketing goals. Effective communication skills, creativity, and the ability to work in a fast-paced environment are important in this role. The goal of a marketing staff member is to contribute to successful marketing initiatives that drive customer engagement and support the overall growth of the company.

"Comprehensive Virtual Support"

"Efficiency at Your Fingertips"
Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Shopify Associate

As a Shopify Associate, your primary responsibility is to assist with the setup, customization, and maintenance of Shopi

Shopify Partner Shopify Plus Developer and Designer

Market research- I can help research competitors and target markets to develop strategies or ideas that we can adapt and

Real Estate Consultant Expert Commercial Real Estate Advisor

I maintain a high work ethic, integrity, fast and accurate services. As a freelancer, I always maintain being highly org


"Highlighted Work"

"A Glimpse of My Projects"

Shopify orders

Linkedin Lead Generator |...

Real Estate Chat Support

Let's work together !

I am available for freelance projects.
Hire Me

"Get in Touch"
"Reach Out Today"

Address :
AWANG,
Philippines


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