Hey I am Rodel

DEL-YOUR ROCKSTAR VA

I’m Rodel, fondly known as Del in professional circles, a seasoned professional with an illustrious eight-year journey in the dynamic and challenging realm of Business Process Outsourcing (BPO). With a diverse background ranging from Customer Service Representative (CSR) to Team Leader, I have carved a niche for myself by excelling in various Lines of Business (LOB), including sales, troubleshooting, and customer service. “Del” is synonymous with hard work, honesty, and flexibility. I am known for my strong work ethic, since I consistently go the extra mile to deliver results. My ability to work with minimal supervision underscores self-reliance and commitment to achieving goals. For being honest and forthright, I am into a professional of integrity, earning the trust and respect of both our clients and peers.
I am more than just a BPO professional; I am a dedicated and dynamic individual who has left an indelible mark on the industry. With a rich background, diverse expertise, and a set of exceptional traits, I continue to navigate the complexities of the BPO landscape with finesse. As I look forward to new challenges and opportunities in the world of freelancing as a General Virtual Assistant, one thing is certain – my journey is a testament to the triumph of hard work, versatility, and unwavering dedication.

Rodel R. Gequiniana
Iloilo, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GENERAL VIRTUAL ASSISTANT TRAINING CERTIFICATE

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1998
Bachelor of Science in Information Technology

Iloilo Science and Technology University-Miag ao Campus

08/10/2022 - 2024-Present
Concentrix
(Team Leader)

As a Team Leader, I manage the overall performance of my team including attendance, customer survey scores.

08/15/2012 - 09/15/2014
Transcom
(Customer Service Representative)

As a Customer Service Representative, we provide customer services by answering queries about their bills we troubleshoot their devices/equipment, and we offer upgrades to their current plans.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Iloilo,
Philippines


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