2015
BSIT
Mabalacat City College
More Info About Me
Customer-oriented, Detail-oriented and strategic planning supply chain specialist with almost 3 years of hands-on and educational experience in purchasing, data analysis, materials flow, documentation, process improvements and accounting. Pursuing a new professional challenge in a fast-paced environment. Possess strong multi-tasking skills with ability to manage several assignments and schedules. Able to make decision in a fast-paced environment. Excellent oral and written communication skills. Understand the importance of providing excellent service to maintain customer satisfaction, create trust and generate return business. Tech savvy and efficient focused.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
General Virtual Assistant
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Allied Title & Escrow
(Real Estate Virtual Assistant (Freelance))
• Data Mining and Data Research
• Lead researcher
• Social Media engagement (IG)
2021
-
2022
DCX Philippines
(Production Specialist)
• Plan and manage production activities based on customer job orders.
• Monitor and manage on-going workflow to ensure timely delivery.
• Communicate with the Vendor to know the status of the Orders.
• Respond to customer inquiries and concerns in a timely fashion.
• Ensure timely product production, shipping and delivery to customers.
• Ensure that final product meets quality standards and customer specifications.
• Check emails daily that correspond with orders.
• Approve Artproof
2019
-
2021
Emapta Offshore
(Supply Chain Specialist)
• Monitoring stock levels and tracking products through depots to make sure they arrive at their destination.
• Collaborate with internal teams to improve outputs to meet demand and supply.
• Led supply chain improvement efforts through management of carrier relationships, custom activities and international security measures.
Worked with suppliers to manage schedules, specifications and quality compliance. Improved supply chain customer satisfaction ratings through efficient problem resolution.
• Monitoring stock levels and tracking products through depots to make sure they arrive at their destination.
• Collaborate with internal teams to improve outputs to meet demand and supply.
• Led supply chain improvement efforts through management of carrier relationships, custom activities and international security measures.
• Worked with suppliers to manage schedules, specifications and quality compliance.
• Improved supply chain customer satisfaction ratings through efficient problem resolution.
2017
-
2019
TaskUs
(Email Support Representative)
- Maintained customer satisfaction with forwardthinking strategies focused on addressing customer needs and resolving concerns.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Managed customers' database accounts, performed customer verification and processed
applications, orders and requests.
- Resolves product or service problems by clarifying a customer's complaint; determining a cause of a
problem; selecting and explaining a best solution to solve a problem
- Cultivated customer loyalty, promoted repeat customers and improved sales
My Services
Data Entry
Data entry skills with excellent typing skill (50-60 wpm) with 100% accuracy Maintaining databases and securing accurate
Customer Service (Email and Chat)
- Providing Excellent Customer service to the customers - Maintaining customer satisfaction with forward thinking strate
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.