2018
Bachelor of Science is Information Technology
Bulacan State University
More Info About Me
I'm a Social Media Manager and Customer Service Representative with more than 2 years of experience. I'm a specialist in handling and managing day to day and independent operation with considerable experience to fulfill any tasks.
My Skills and Competencies
Photography
Customer Service
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
July 2013
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January 2015
TELETECH (BANK OF AMERICA)
(CUSTOMER SERVICE REPRESENTATIVE)
Providing world-class service excellent to Bank of America clients by offering consistent telephone banking experience.
August 2015
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July 2018
COMPUTER SCIENCES CORPORATION
(PROFESSIONAL SYSTEM ADMINISTRATOR)
Maintains and supports all IT assets required to deliver the
payment processes from network access, hardware provision,
and operating system maintenance and application
development including the Retail Authorization Network (RAN)
and hosting, and North America credit card settlement.
May 2019
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January 2020
BRAND VENTURES
(SOCIAL MEDIA MANAGER)
Responsible for creating and publishing content on all client's social media platforms, including Facebook and Instagram. Build awareness by engaging influencers and viewers, managing the community by responding to comments, and overseeing interactions across all platforms to ensure a positive, respectful, and appropriate engagement.
February 2020
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April 2022
Pink Photos
(Social Media Manager | Photographer)
Responsible for publishing content on Facebook. Answer customer inquiries through comments and emails. Schedule client's upcoming photoshoot and make sure that slideshow will be available after 3 days of photoshoot session, taking clear, dynamic photos according to client specifications. Duties also include setting up backdrops, lighting and equipment to prepare for a photo shoot, directing models and subjects to capture the perfect image and editing the photos to remove blemishes and correct lighting issues using Lightroom and Adobe Photoshop.
December 10, 2022
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Present
Royal Carribean International
(Photographer)
Photographing daily events, including, but not limited to embarkation, gangways, dining rooms, portraits, and any other events that may require a photographer to be present to document the events. Photo Gallery duties include delivering excellent customer service while handling sales of photo and retail items, and ensuring products are well displayed and merchandised to company standards.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.