Bachelor of Science in Tourism Management
Far Eastern University
I am a hardworking and ambitious individual with a great passion for the customer service industry. I have excellent communication skills, enabling me to effectively communicate with a wide range of people.
Far Eastern University
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints.
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual system.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Maintain an inventory of vacancies, reservations and room assignments.
• Register arriving guests and assign rooms.
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