2016
BS Accountancy
ICCT Colleges
About me
Hello there! I'm RJ, your dedicated virtual assistant ready to help you conquer your to-do list and bring order to your professional and personal life.
With 2 years of experience in virtual assistance, I've honed my skills in providing top-notch administrative support, impeccable organization, and excellent social media management. I am passionate about delivering exceptional service to my clients, ensuring their success and peace of mind.
Let's collaborate and embark on this journey towards increased productivity and efficiency. Contact me today, and let's start turning your aspirations into accomplishments!
My Skills and Competencies
Graphic Design
Social Media Management
Graphic Designer
Data Entry
Content Creation
Community Management
Customer Relationship Management
Certificates
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My Experience and Education
2021
-
2023
Freelancer
(General Admin / Social Media Manager / Data Entry Specialist)
Administrative Support: Providing administrative assistance such as managing emails, scheduling appointments, organizing calendars, and handling travel arrangements.
Data Entry and Organization: Performing data entry tasks, organizing and maintaining databases, managing spreadsheets, and keeping records up to date.
Social Media and Online Presence Management: Assisting with managing social media accounts, creating and scheduling posts, responding to comments or messages, and monitoring online presence.
Research and Information Gathering: Conducting research on various topics, gathering information, and preparing summaries or reports.
2018
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2021
HGS Global Solutions
(Customer Service Representative)
Customer Assistance: Providing excellent customer service to policyholders, beneficiaries, and potential customers by addressing inquiries, concerns, and complaints related to health insurance policies.
Education and Communication: Providing clear and accurate information to customers regarding health insurance coverage, benefits, and changes in policy terms or regulations.
Claims Processing: Assisting customers with the submission and processing of insurance claims.
2017
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2018
Covent Garden Inc
(Accounting Assistant – Accounts Receivable)
Invoicing: Generating and issuing accurate and timely customer invoices for products or services rendered.
Payment Processing: Receiving and recording customer payments, applying payments to appropriate accounts, and reconciling any discrepancies.
Accounts Receivable Management: Monitoring accounts receivable balances, following up on overdue payments, and initiating collection efforts.
Financial Reporting: Assisting in the preparation of periodic financial reports, including accounts receivable aging reports, cash flow statements, and other relevant financial analyses.
My Services
Administrative Support
Managing emails, scheduling appointments, organizing calendars, data entry, and file organization.
Graphic Designer
Create visually appealing and effective graphic designs such as social media, print materials, branding & advertisin
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics and accurately enter and collate data.
Content Creator
Promote companies' products and services by creating engaging contents for social media including marketing materials.