Rhema Noceja

Freelance Virtual Assistant
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Contact Information
  • Taytay, Rizal, Philippines
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  • +63943-816-8929
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  • rjnoceja@gmail.com
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About Me

Dedicated and reliable Virtual Assistant with strong organizational and communication skills, seeking to provide professional support and assistance to individuals or businesses. A proactive problem-solver with a keen eye for detail and a commitment to delivering exceptional service.
Expertise

-Administrative Support
-Social Media Management
-Graphic Design
-Data Entry
-Customer Relation Management
Work Experience
2017-2018

ACCOUNTING ASSISTANT, Accounts Receivable

Invoicing: Generating and issuing accurate and timely customer invoices for products or services rendered.
Payment Processing: Receiving and recording customer payments, applying payments to appropriate accounts, and reconciling any discrepancies.
Accounts Receivable Management: Monitoring accounts receivable balances, following up on overdue payments, and initiating collection efforts.
Financial Reporting: Assisting in the preparation of periodic financial reports, including accounts receivable aging reports, cash flow statements, and other relevant financial analyses.
2018-2021

CUSTOMER SERVICE REPRESENTATIVE, Healthcare Insurance

Customer Assistance: Providing excellent customer service to policyholders, beneficiaries, and potential customers by addressing inquiries, concerns, and complaints related to health insurance policies.
Education and Communication: Providing clear and accurate information to customers regarding health insurance coverage, benefits, and changes in policy terms or regulations.
Claims Processing: Assisting customers with the submission and processing of insurance claims.
2021-2023

FREELANCE VIRTUAL ASSISTANT, General Admin, Social Media Manager, Graphic Artist, Data Entry Specialist

Administrative Support: Providing administrative assistance such as managing emails, scheduling appointments, organizing calendars, and handling travel arrangements.
Data Entry and Organization: Performing data entry tasks, organizing and maintaining databases, managing spreadsheets, and keeping records up to date.
Social Media and Online Presence Management: Assisting with managing social media accounts, creating and scheduling posts, responding to comments or messages, and monitoring online presence.
Research and Information Gathering: Conducting research on various topics, gathering information, and preparing summaries or reports.
Certifications
2022-2023

- General Virtual Assistance Training
- Social Media Management Training