2014
Computer Hardware Servicing NC II
Jacobo Z. Gonzales Memorial School of Arts and Trades
More Info About Me
I'm a self-sufficient and dependable person who continuously strives to better and refine my professional skills. With five years of customer service experience, I have superb communication skills, as well as being detail-oriented, hardworking, fast learner, well-structured and able to manage multiple duties simultaneously.
My Skills and Competencies
Customer Service
Virtual Assistant
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2023
Primer Communications
(Customer Service Representative)
• Business to Business outbound calls
• Providing a detailed information of the service
• Chat Support
• Answering calls to assist service providers and customers
• Resolving concerns/complaints with professionalism
2019
-
2021
Pru Life UK
(Financial Advisor)
• Develops effective financial strategies
• Helping clients with their financial planning needs and priorities
• Discuss and explain the different types of financial services available to the client
• Ability to connect with clients
2015
-
2015
Rhovics Place Hotel and Restaurant
(Cashier)
• Processing and receiving payments
• Customer Service
• Time Management
My Services
Virtual Assistant
Email and Social Media Management, Travel Planning, Transcription, Content Management, Calendar Management, Data Entry
Customer Service
Problem-Solving, Communication Skills, Product Knowledge, Attention to Detail, Multitasking
SEO Expert
Keyword Research, Content Optimization, SEO Copywriting, On-Page Optimization