2019
BS Information Technology
Southern Leyte State University
More Info About Me
I am 25 years old, living at Palmera San Jose Del Monte City Bulacan. Hard-working person, willing to learn and accept new ideas. Good listener and a fast learner, able to communicate well, and willing to be trained.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Teleperformance
(Customer Service Representative)
● Assist customers in answering and resolving software, services, and technical issues.
● Handle complaints, provide appropriate solutions, demonstrate patience and understanding, and ensure customer satisfaction.
● Perform remote troubleshooting and give step-by-step clear instructions to customers over the phone.
● With goals, including selling plans, managing customer accounts, responding to service queues, and canceling accounts
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.