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Bachelor of Science in Secondary Education
Saint Vincent's College Inc.
More Info About Me
I am a dedicated and results-oriented professional with nearly 2 years of experience in cold calling, appointment setting, and lead generation. I’ve handled campaigns in various industries including solar energy, Medicare, the Affordable Care Act (ACA), and hotel reservations. I’m experienced with dialer systems such as Chase, Convoso, and VICCI, and I’m also familiar with communication tools like Slack.
In addition to my calling experience, I am studying bookkeeping with a focus on Xero. I am committed to continuous learning and professional growth, and I enjoy helping businesses operate more efficiently through organized and reliable support.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2024
Virtual Buddy 24/7
(Customer Support Specialist)
To provide excellent service to clients and policyholders. The ideal candidate will assist with inquiries related to health insurance plans, eligibility, benefits, claims, and policy changes, ensuring customers understand their coverage and receive timely, accurate support.
2024
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2024
ACHJ BPM Services
(Customer Service Representative- Hotel Reservation)
Responsible for assisting guests with booking hotel rooms, modifying reservations, and providing information about rates, availability, and amenities. This role requires excellent customer service and communication skills, as well as attention to detail and the ability to work in a fast-paced environment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.