2015
Bachelor of Science in Information Technology
Saint Joseph Institute of Technology
More Info About Me
31 years old, Single, based in Cebu City.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Accenture Inc.
(Customer Service Associate)
Took inbound calls and assisted customers with their mobile, internet and cable issues and eventually transferred to Outbound team wherein we call customers with complaints raised by the inbound agents as well as promised callbacks.
2016
-
2020
Azpired Inc.
(Taxi Dispatch Specialist)
Taking inbound calls, helping customers booking a car service.
2015
-
2016
Convergys
(Technical Support Specialist)
Taking inbound calls, helping customers with their internet issues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.