Bachelor of Education
Surigao del Sur State University
I am an experienced Customer Service Representative for 3 years.
Surigao del Sur State University
Discovering the needs of the customer and offering products that suit their needs. Performing troubleshooting on their devices (modem, cable box and telephone) and scheduling technician appointments.
Retaining customers who would like to cancel service.
Assisting customers process payments, payment arrangement, providing accurate information about their bills.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
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