2005
Bachelor of Science in Electronics and Communications Engineering
University of San Agustin
More Info About Me
Extensive 13 years of leadership and technical experience in various areas of production both from Quality Assurance and Quality Control. Experienced in production and manufacturing quality systems for Quality Management, Environmental and Safety. A career shifter in the midst of pandemic and versatile both Manufacturing and Software quality product development.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2023
PCB Connect Group
(Quality Assurance Engineer)
Handles and receives Customer's Claim issued by the customer. Inititates feedback report to the supplier. Prepares the 8D report to the customer and process necessary cost that incurred by the claim to be paid by the supplier.
2021
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2022
Naxum Online Marketing Services
(Client Support)
-Administers the client's website requirement by communicating the details from the customer and to the Dev Team and Vice Versa. Incharge to do the QC checking of the Dev team output by testing the site using the tools required and manually checking the website's performance using the test software.
-Ensures platform development will be timely by being accountable for every task for production from the start of the new client until the testing of the site.
2020
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2021
Accenture Inc.
(IT Tech Support)
-Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
-Liaise with other support teams as necessary to resolve customer requests or incidents
-Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.