2015
Computer Science
Access Computer College
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Asticom Technology Inc. Philippines
(KYC specialist / Point of Contact)
Point of Contact
TO HELP RELATIONSHIPS BETWEEN THE BUSINESS AND ITS CUSTOMERS
HELP THE AGENT TO UNDERSTAND HOW TO GUIDE AND TO PROCESS THE APPLICATION.
ASSIST THE TEAM LEADER IN DAILY TASK.
ONLINE KYC AGENT
Saving Mobile number and tracking Number of Customer in microsoft excel to save the information
Check the information of customer if its correct .
Attending monthly callib for new system updates
Coordinate with Team Leaders for any transaction for new or updating information about clients
Reviewing new customer accounts and verifying their identities.
Always check if is High Risk country
2019
-
2019
SGT Boutique
(Personal Assistant)
Keep records of materials filed or removed by using computer.
Taking customer’s measurements using tape measure.
Constructing garments for customers based on their design, ideas and specification
Collecting receipt purchased using the company
Taking photo for new design of abaya then post it in social media.
2017
-
2018
Mercantile Store Group Inc.
(Sales Clerk)
Greet customers when they arrive at the store and inquire into their specific purpose for visiting.
Determine customers’ buying requirements by engaging them in conversation and ensure that they are provided with information that they need
Direct and lead customers to the aisle of shelve that hosts their choice of product.
Explain product features and benefits and perform demonstrations to build upon them.
Provide customers with information on prices and discount deals, in a bid to help them make buying decisions.
Lead customers through the purchasing process by ensuring that their products are properly scanned and bagged as instructed.
Arrange for home or office deliveries to be made for products that cannot be carried out from the store due to their size.
Provide after-sales services by calling customers to inquire into their experiences in using the product.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.