2018
Bachelor's Degree in Hotel and Hospitality Management
Pamantasan ng Lungsod ng Maynila
Looking for the best Virtual Assistant you can ever have? I'm right here!
Hello there! Welcome to my profile. My full name is Rivatriz Portillo. Sounds unique? Well, so am I. Keep reading so you'll know more why.
Many people calls me by my nickname, Riva. I'm a Bachelor's and a scholar graduate of Hotel and Hospitality Management at a state university which is Pamantasan ng Lungsod ng Maynila. I am a 24 years old woman who aspires to give my family the better life. We always dreamt of that right? I have 2 siblings and I'm the eldest of them. My favorite catchphrase is that life is about taking risks and never settling for the status quo. My goal is to always find creative solutions to any problem that I come across. And that is the reason why I opt to take the challenge to be a Virtual Assistant. I maybe an extroverted introvert person, but I can attest to you that I can be your Jane of All trades as well.
Aside from arts and singing, my other passion is to help others succeed. During my 3 years in a corporate job as a Senior Admin Assistant, I specialize in providing administrative and operational support to businesses as well as personal support to busy individuals. I pride myself on my ability to provide excellent customer service. But most especially, my number one asset is my LOYALTY, TRUST AND INTEGRITY. I can work with no supervision and assure you that I can still give you the best output. In line with that, I am highly organized and detailed, with the ability to be proficient in a variety of software including Microsoft Office, Google Apps and other tools. My communication skills may not be a top notch but I'm a fast learner and also an active listener that can easily adapt to any situation.
Literally an all-rounder that is always here to help with all your everyday tasks. Whether it's scheduling meetings, taking notes, managing your calendar, or helping with research, I'm here to make life easier. With my expertise and efficiency, I'm the perfect solution to help you work smarter, not harder.
Want to know more? Let's work together!
My Skills and Competencies
Social Media Management
Graphic Design
Data Encoder/Web Research
Content Creation
Video Editor
Online Bookkeeping / Intuit QB
Microsoft Office
Google Workspace
Certificates
My Experience and Education
2022
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2023
Fashionfit.mnl
(Social Media Manager)
Develop and implement social media strategies to increase brand awareness
Create content for a variety of social media platforms
Monitor and respond to comments, questions, and complaints
Analyze and report on social media performance
Grow followers and engagement through organic and paid initiatives
Manage social media advertising campaigns
Stay up-to-date with the latest social media trends
2019
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2022
Rockwell Land Corporation
(Senior Admin Assistant)
Answer and direct phone calls
Manage calendars and schedule appointments
Arrange travel plans and accommodations
Prepare and modify documents including correspondence, reports, drafts, memos, and emails
Plan and coordinate events
Create, maintain, and enter information into databases
Create and maintain filing systems
Monitor office supplies and place orders when necessary
Print, copy, and scan documents
Support teams with various administrative tasks
Perform general office duties such as filing and data entry
Monitor and order office supplies
Prepare invoices and reconcile accounts
2018
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2019
Starbucks Coffee
(Barista)
Greet customers and take their orders.
Prepare and serve drinks according to Starbucks specifications.
Prepare food items such as sandwiches, pastries, and other snacks.
Clean and maintain work areas, including wiping down surfaces, restocking supplies, and sanitizing equipment.
Ensure customers receive accurate change and receipts.
Monitor inventory and restock items as needed.
Follow health and safety protocols established by Starbucks.
Process payments using the cash register and POS system.
Educate customers on products, promotions, and loyalty programs.
Answer customer questions and provide excellent customer service.
My Services
Bookkeeping
I am responsible for collecting transactions, track debits and maintain and monitor financial records.
Project Management
I am responsible for managing the entire project from start to finish.
Administrative Assistance
I am responsible for providing administrative support to managers and other staff in the organization.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.