2008
Bachelor of Science in Nursing
University of Mindanao
More Info About Me
To obtain a position where I can better assist people with a knowledgeable helping hand resulting in a great experience of which will be recommended to others
To build a career that offer challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for
My Skills and Competencies
E-commerce VA
Social Media Manager
Pinterest Manager
Certificates
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My Experience and Education
2019
-
2021
OFFICE PARTNERS 360
(E-commerce Manager)
• Provides back end customer support via email for any pre-sales inquiry
• Provides back end supplier support for information regarding lead time request, cancellation of orders, problems with their order, carrier unable to pick-up order, changes to items posted online, etc.
2014
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2015
OFFICE SUPPORT COLLABERA LMT
(General Back)
● Handles payment, shipping and delivery issues for US-based customers
● Assists in giving information to clients regarding their account and bill issues
● Helps customers in ordering and upgrading their products
2012
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2013
SYKES ASIA INC.
(Customer Service/Technical Support Representative)
●Document the troubleshooting steps performed for storage in the company database which is to be later evaluated by our clients.
● Issues handled were about DSL connectivity and E-mail.
● Receive calls from US-based customers and troubleshoot the issues they present to you
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
E-COMMERCE VA
Trained in handling Shopify accounts and other dropshipping platforms.