Bachelor of Science in Tourism Management
Cagayan de Oro College - PHINMA
For more than 2 years being in a BPO-industry I became more expert in the field of answering product and service questions; suggesting information about other products potential customers. I'm also Experienced service oriented individual with strong phone handling skills and ability to adapt to different personalities.
Cagayan de Oro College - PHINMA
Manage and resolve customer issues well and quickly, ensuring that customers feel supported in difficult situations when needed.
Responsible for answering emails and phone calls from online two-sided marketplace for residential cleaning, installation, and other home service using specific software.
Responsible for scheduling, rescheduling, and canceling patient appointments as required by the visiting doctor's located in Texas.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.