2017
Bachelor of Science in Tourism Management
Cagayan de Oro College - PHINMA
More Info About Me
For more than 2 years being in a BPO-industry I became more expert in the field of answering product and service questions; suggesting information about other products potential customers. I'm also Experienced service oriented individual with strong phone handling skills and ability to adapt to different personalities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Koala Customer Service
(Customer Service Representative)
Manage and resolve customer issues well and quickly, ensuring that customers feel supported in difficult situations when needed.
2020
-
2021
Concentrix Synnex Corporation
(Customer Service Representative)
Responsible for answering emails and phone calls from online two-sided marketplace for residential cleaning, installation, and other home service using specific software.
2019
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2019
USA Doctor's On Wheels
(Medical Scheduler)
Responsible for scheduling, rescheduling, and canceling patient appointments as required by the visiting doctor's located in Texas.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.