BS Major in HRM
University of Santo Tomas
Hi! My name is Rian and I am excited to apply for the position of Virtual Assistant. I am a travel enthusiast who loves exploring different parts of the world, experiencing new cultures, and trying out exciting restaurants and cuisines. When I am not traveling, I enjoy spending time with my pets, who bring me so much joy and companionship.
As a former banker, I have gained valuable experience in data entry, document validation, customer record creation, customer service, and email management. In my role, I was responsible for ensuring that all customer data was accurately entered into the bank's systems, including personal information, financial records, and account details.
One of my key responsibilities was to validate documents submitted by customers, ensuring that they met the bank's requirements and that all information was correct and up-to-date. This required a high level of attention to detail and the ability to identify potential issues or errors.
I was also responsible for creating customer records and ensuring that all relevant information was included, such as account details, contact information, and transaction history. This required strong organizational skills and the ability to manage multiple tasks simultaneously.
As a customer service representative, I handled customer concerns and inquiries, resolving issues promptly and professionally. This required excellent communication skills and the ability to remain calm and composed under pressure.
In addition, I managed emails by communicating with other units within the bank to ensure that customer concerns were addressed in a timely and effective manner. This required strong written communication skills and the ability to work collaboratively with others.
Overall, my experience as a banker has equipped me with the skills and knowledge necessary to excel in a data entry or customer service role. I am confident in my ability to provide high-quality service to customers and to ensure that all data is accurate and up-to-date.
University of Santo Tomas
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.