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Medical Technology
Southwestern University
More Info About Me
Hi, I'm Rudy Rieve Echavez, an Associate Customer Support professional with a solid background in providing exceptional service at UPS. Over the course of my 3 years in UPS, I've developed a deep understanding of logistics, customer relations and problem-solving, which has equipped me with the skills to excel in dynamic and fast-paced environments.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Certificates
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My Experience and Education
2021
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2024
Tech Mahindra
(Associate-Customer Support)
Make proactive outbound calls to existing or potential customers to provide support, follow up on previous interactions, and address any outstanding issues or concerns and responsible for updating and maintaining the company’s databases in an accurate and efficient manner.
2018
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2021
Flexi Finance Asia Inc.
(Sales Specialist)
Engage with customers to understand their needs, identify pain points, and determine how the specialized product or service can address those requirements.
Specializes in a specific product, service, or industry within the sales field
2018
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2018
S&R New York Style Pizza
(Service Crew)
Responsible for providing courteous and efficient food and beverage services to the guests. Presented menu, take an order, suggest and recommend appropriately. Attended and respond to guests' needs promptly and professionally.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.