2019 - Present
Bachelor of Science in Accountancy
St. Vincent College
More Info About Me
Hi I am Riekka Leah Gonzales Belamala, 20 yrs of age, pursuing a Bachelor’s degree in Accountancy. I am someone who is motivated by the need to be effective and reliable. My innate capacity to endure in the face of difficulty has enabled me to accomplish great things in my life.
I like working with people too! I think that's one of the most important parts of being productive; having people around you who can help you grow as an individual and as a team member.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Trualliant Business Process Outsourcing Inc,.
(Insurance Verification Specialist)
Provides and ensure quality assistance to prospects through phone calls by verifying information and providing them accurate quotations based on their unique individual criteria that they are interested to check and purchase.
2022
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2023
Lead Heroes
(Customer Service Representative)
- Managed daily scheduling and calendar coordination for clients, ensuring all appointments were timely, confirmed, and aligned with priorities.
- Conducted outbound calls, emails, and messages to prospects and clients to schedule meetings, consultations, and follow-ups.
-Maintained CRM system with updated client interactions, appointment details, and status tracking.
-Collaborated with sales and customer service teams to streamline lead follow-ups and improce client engagement
-Demonstrated excellent communication skills, time management, and attention to detail in a fast-paced remote environment.
2023
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2023
Direct Client ( Part-time)
(B2B Sales Representative)
- Conducted outbound calls and emails to engage business clients and introduce service offerings.
- Prospected, qualified, and nurtured leads to generate new business opportunities.
- Scheduled meetings and followed up consistently to move prospects through the sales pipeline.
- Maintained accurate records of all interactions and progress in CRM systems.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.