2013
Bachelor of Science in Information Technology
Ateneo de Davao University
More Info About Me
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Bookkeeping
Attention to detail
Google Business Profile/Google My Business
Certificates
My Experience and Education
2023
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2024
WonderCow
(Social Media Virtual Assistant)
-Reach out to potential customers on social media platforms (Instagram and Facebook)
-Respond to inquiries regarding our product and promotions
-Update tracker on Google Sheets for daily reports
-Communicate with the client through Zoom and Slack
2022
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2023
EnterTalkPro Ltd.
(Chat Operator (Remote))
--Engage with chat room participants to facilitate conversation and create a positive community atmosphere
-Respond to user inquiries and provide assistance as needed
-Up-sell and cross-sell products or services
-Proactively engage with the customers
2020
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2022
Department of Health
(Department of Health)
• Assists in the encoding/updating of data/information and submits report/data/information to the Department of Health - Centers for Health Development and other stakeholders
• Coordinates with different stakeholder for the submission of reports
• Coordinates with various concerns such as transports, answer queries, gather issues/complaints
• Participates in the analysis of related data/information
• Enhances and sustain logistics management system
• Works with Facility Manager who shall oversee his/her activities in the treatment monitoring facility
• Submits Daily Time Report, Accomplishment Report and other administrative related documents/reports required from the deployed human resourced signed/approved by the Facility Manager for purposes of compensation, program monitoring, and evaluation as may be required by the Department of Health
• Performs other related functions as may be assigned subject to the approval of the Department of Health
2016
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2018
The Address Dubai Marina Mall Hotel and Nuran Serviced Residence (EMAAR Hospitality Properties)
(IT Assistant)
-Assists all IT inquiries and issues of guests and admin within the property remotely and on-site
-Manage IT assets within the property
-Collaborate with IT Vendor/Contractor for escalations with system issues and inquiries
-Update annual maintenance contract and service contract from vendors and service provider
-Deploy and configure all workstations and IT devices
-Logs and raise tickets all IT-related issues/request thru our ITSM (ServiceNow)
2014
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2016
The Address Dubai Marina Mall Hotel (EMAAR Hospitality Properties)
(Outlet Cashier)
-Organizing daily sales to all outlets in the property
-Providing daily, weekly, and monthly reports to the finance department
-Applying voids or canceled orders with the manager’s approval
-Applying for discounts or promotions accurately
-Receiving payment via cash, credit/debit cards, and room charges
-Opening and closing all checks
-Responsible for handling cash float in and out of the outlet
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Search Engine Optimization
Enabling your on-page and off-page contents or website to be visible in a search engine (Google) with a high ranking.
Bookkeeping
I recently completed my training in bookkeeping, where I gained valuable skills in financial management and accounting.
IT Support
Level 1 and 2 IT Support