Hey I am Richlan

Top-Rated Real Estate Executive Assistant and Social Media Rockstar: Elevating Your Business with Expertise and Efficiency

I'm a TOP-RATED Real Estate Executive Assistant and Social Media ROCKSTAR, specializing in enhancing and streamlining your real estate business, and a seasoned team leader with extensive experience in e-commerce and loaning app support. With a unique combination of administrative expertise, social media savvy, and customer support proficiency, I provide comprehensive solutions to elevate your operations, online presence, and customer satisfaction.

Here's how I can assist you:

- Expertise in administrative tasks: Seamless management of scheduling, correspondence, and project coordination
- Real estate support: Proficient in handling property listings, arranging showings, and providing excellent client service
- Social media mastery: Crafting engaging content, driving targeted campaigns, and increasing follower engagement
- Customer support optimization: Managing e-commerce and loaning app support, ensuring prompt and efficient resolution of customer queries and concerns
- Skilled team leadership: Fostering a collaborative environment to drive productivity and excellence in customer service
- Dedicated to accuracy and efficiency: Ensuring all tasks are completed promptly and professionally

Let me streamline your operations, amplify your social media impact, optimize your customer support, and support your business success. Let's work together to achieve your business goals and elevate your workflow.

Richlan C. Balingit
Dumaguete City, Philippines
richlanbalingit1999@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designing
Data Entry
Copyediting
Proofreading
Customer Service
Content Creation
Real Estate Virtual Assitance
Executive Virtual Assistance
HR Virtual Assistance
Medical Virtual Assistance
Lead Generation

Certificates

Certificate for Remote Professional Training
General Virtual Assistant Certificate
Social Media Marketing Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Science in Hospitality Management

Negros Oriental State University

2023
Bachelor of Science in Secondary Education Major in Social Science

La Consolacion College- Bais City
Magna Cum Laude

2022 - 2024
GREETINGS VIRGINIA
(REAL ESTATE EXECUTIVE VIRTUAL ASSISTANT AND SOCIAL MEDIA MANAGER)

As an Executive Assistant, I manage schedules, handle correspondence, and serve as a bridge between the executive and other team members. I organize documents and meetings, conduct research, and ensure smooth virtual office operations. With a focus on confidentiality, I assist in time management and tackle tasks independently, all while providing versatile support for various projects and inquiries.

2021 - 2022
PLUCO LLC
(E-COMMERCE VIRTUAL ASSISTANT)

As an E-Commerce Virtual Assistant, I ensure a smooth online shopping experience for customers on platforms like Amazon, eBay, Walmart, and Shopify. My duties include assisting with orders, addressing payment and shipping issues, and responding to inquiries through email, chat, and phone. I provide product information, assist with returns, track orders, and offer basic technical support. I handle account security, collect feedback, and collaborate with other departments. Staying updated on company policies and educating customers are crucial, and I maintain detailed records for accountability.

2019 - 2021
ECE CONSULTING GROUP
(TEAM LEADER)

As a Team Leader, my key responsibilities include supervising daily operations, performance management, offering coaching and support, resolving escalated issues, serving as a liaison to upper management, fostering communication, collaborating with other departments, and addressing conflicts. My role is vital for efficient team operation, exceptional service, continuous improvement, and a positive work environment.

2017 - 2019
TELETECH INC.
(HEALTH INSURANCE CUSTOMER SERVICE REPRESENTATIVE)

As a Health Insurance Customer Service Representative, my diverse responsibilities include responding to customer inquiries, explaining policy details, guiding claims processes, updating policy information, addressing complaints, educating customers on preventive care, ensuring legal compliance, maintaining accurate records, and collaborating with colleagues for a customer-centric experience.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creation

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Lead Generation

To identify and attract potential customers or clients for a business's products or services.

Medical Virtual Assistance

To provide remote administrative support to healthcare professionals, helping with tasks like scheduling and billing.

Real Estate Virtual Assistance

To offer remote administrative support to real estate professionals, aiding with tasks such as listings and client commu

Customer Service

Assists customers with inquiries, issues, and support to ensure satisfaction.

Adminstrative Virtual Assistance

Provides remote administrative support to businesses and individuals.

Copyediting and Proofreading

Enhances content clarity, consistency, and style and checks for errors before publication.

Testimonials

Author

Dan Rochon

Richlan demonstrates a remarkable proficiency in his work. Whenever I seek information or inquire about reports, he consistently delivers precise and reliable responses. His expertise is truly commendable, making him an invaluable asset to the team.

Author

Maggie Jensen

Richlan has been an absolute lifesaver during a challenging period when my virtual assistant unexpectedly disappeared. He stepped in seamlessly to manage my CRM, design a fantastic company website, assist with event promotion, and expertly handle my social media accounts. His versatility and dedication have been instrumental in ensuring the success of these tasks, and I'm genuinely grateful for his invaluable support.


Works

My Creations- SMM

Real Estate Executive Vir...

Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Dumaguete City,
Philippines
Email :
richlanbalingit1999@gmail.com


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