Hey I am Rica Mae

More Info About Me

I’m highly motivated, well experience, organized and detail oriented Virtual Assistant with over 3years of experience in healthcare setting. I have proactive approach and initiative in terms of tasks. Committed and can deliver exceptional work with a positive relationship with my client.

Rica Mae Garcia
Batangas, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator

Certificates

Understanding HIPPA
Top Employee (from Healthybos)
Certified Medical VA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Communication Arts

Kolehiyo ng Lungsod ng Lipa

2024 - 2025
Brightstar Care
(Intake Coordinator)

Receive and review patient referrals from physicians, hospitals, or other
healthcare facilities.

Enter client or patient information into the electronic health records (EHR) system or customer management system
Coordinate with relevant departments (e.g., clinical teams, case managers) to ensure timely processing of intake information
Perform clerical duties such as filing, faxing, and mailing documents
Verify patient eligibility and insurance coverage for home health services, including Medicaid, Medicare, and Private Insurance

2022 - 2024
HealthyBos
(Medical Virtual Assistant)

Maintain and update patient records accurately and confidentially
Serve as the primary liaison between patients, families, and healthcare
providers in a virtual setting.

Provide resources and support for patients to manage their health
effectively

EMR Navigation, Insurance verification and Eligibility Checks.

2019 - 2021
The Results Company
(Customer Service Rep)

Handle customer inquiries and complaints via phone, email, and chat.
Managing schedules, handling emails, organizing files.
Handle inquiries, providing support, and addressing client concerns.
Inputting and updating information in databases or spreadsheets.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical Virtual Assistant

Scheduling appointments, handling correspondence, and managing records.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Batangas,
Philippines


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