2018
BSBA Major in Financial Management
University of Santo Tomas - Legazpi
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Springtime Technologies Asia, Inc.
(Accounts Payable Associate)
Process incoming invoices from over 65 countries all over the world
* Accurate entry of data in systems
* Maintain Quality Standards and meet SLAs and KPIs
* Provide feedback and continuously work on process improvement
* Ensure fast and accurate turnaround work
* Develop a comprehensive understanding and mastery of all tools
* Protect the privacy and security of company's customers data.
* Train the machine learning algorithms
* Develop a comprehensive understanding and mastery of all tools
* Protect the privacy and security of company's customers date
* Maintain confidentiality of proprietary materials and information as well as other information
defined as Springtime's Non-Disclosure Agreement for Employees
* Collaborated with clients to ensure accuracy of invoices and accounts, ready for timely
processing.
* Inputted, verified and coded purchase orders, submitting large numbers of invoices within
processing timeframes.
2021
-
2022
Quantrics Enterprises Inc., - Naga
(Technical Support Representative)
* Identifying hardware and software solutions
* Troubleshooting technical issues
* Diagnosing and repairing faults
* Resolving network issues
* Installing and configuring hardware and software
* Speaking to customers to quickly get to the root of their problem
* Providing timely and accurate customer feedback
* Talking customers through a series of actions to resolve a problem
* Following up with clients to ensure the problem is resolved
* Replacing or repairing the necessary parts
* Supporting the roll-out of new applications
* Providing support in the form of procedural documentation
* Managing multiple cases at one time
* Testing and evaluating new technologies
* Conducting electrical safety checks on equipment
* Make a sale after solving customer's issue
2019
-
2020
City Garden Hotel - Makati
(Corporate Auditor)
● Prepare suitable reports on risk and information gleaned from audits and distributed to
appropriate personnel
● Prepare audit daily reports which comprised evaluation of internal control systems
● Investigated discrepancies discovered during auditing process
● Generates and observes customer transactions to identify fraudulent activity such as account
take over, friendlv fraud. theft and similar other risks
● Evaluate company's policies to determine well standards adhered to best practices
● Trained newly hired employees to ensure understanding company processes, procedures and
deadlines
● Audit check preparations, payroll and bank
● Identifies fraudulent transactions and cancel them from further processing reconciliation etc.
● Maintains audit analysis models to improve efficiency and effectiveness of company systems
● Generates suspicious activity reports and risk management reports for BOD
● Reporting twice every month of Audit Reports to the owner
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.